Sustainability rebates

Thank you for your interest in our Sustainability Rebates trial. Phase one of the trial is now closed.

Following a review, the next round of these rebates will be launched later in 2023.

Please note that the bin latches continue to be available to purchase from any of our Customer Service Offices. See more information below.

For any enquiries relating to these subsidies please contact our Waste and Recycling Education team on 8384 0666. 

Bin latches

The bin latch is a simple attachment that offers an opportunity to address the issue of litter from kerbside bins, bins falling over and animals accessing bins. These are predominately caused by open wheelie bin lids.

The bin latch easily attaches to your bin, keeping lids closed and reducing the concerns from windy days or birds attracted to loose rubbish.

After a trial with residents in December 2021 where 100% of residents that responded were happy with the latch and would recommend to others. We are excited to offer these to residents at a subsidised price.

Bin latches can be purchased from any of our customer service offices. Residents can purchase up to 3 latches at the discounted rate of $7.50 each. Businesses can purchase up to 2 bin latches at the discounted price of $7.50 each. Further latches are available at the RRP of $15 each.

The latches attach to the handle of your bin and then hook over the lip of the bin. They are suitable for red lid waste, yellow lid recycling and green lid organics square style bins.

*NOTE they are not suitable for older style bins*. See FAQ's below for options.

Installation instructions

Installation instructions

Step 1: Place the latch under handle

Place the latch under the lid handle so the square faces the inside of the bin and the hook at the end of the strap faces down.

Place the latch under the lid handle so the square faces the inside of the bin and the hook at the end of the strap faces down.

Step 2: Hook the end through the square loop

Lift both ends of the latch and pass the hook end through the square loop.

Lift both ends of the latch and pass the hook end through the square loop.

Step 3: Pull through

Pull the hook end all the way through and pull firmly to tighten the strap around the handle.

If you’ve done everything correctly the strap will look like the image below and the strap length will pass OVER the side edge of the square loop.

You may see the square loop distort slightly as it is tensioned around the bin handle. This is a good thing as it’s locked on firmly and the S-Flex portion of the strap will be well relaxed (this is the shock absorber of the latch). 

Pull the hook end all the way through and pull to firmly tighten the strap around the handle.

Step 4: Hook under bin lip

Pull the end of the latch down to fit the ‘hook’ on the back of the strap under the lip of the bin.

Step 4 hook the latch under the bin lip

 

FAQ's

How many bin latches can I purchase?

Residents can purchase up to 3 latches at the discounted rate of $7.50 each.

Businesses can purchase up to 2 latches at the discounted price of $7.50 each.

Further latches are available at the RRP of $15 each.

How do I attach the bin latches?

The bin latches are affixed to your bin by looping them around the handle of the bin lid.

You can then hook the latch over the lip of the bin to hold it closed. Instructions on how to attach the latch are provided when you purchase the latch. 

How do the bin latches work?

Bin latches are easy to fit using the simple instructions supplied. Once installed, they latch over the lip of the bin to hold the lid closed. During the week when filling your bin you can unlatch them for easy access. Please latch the bin when putting it out at the kerb for collection.

The bin latches use gentle tension to hold the bin lid shut. This will keep the contents of the bin clean and dry by holding the lid closed against the wind and holding the lid closed if the bin falls over. The latch can also keep out unwanted access to the bin by birds and possums. 

Will the bin empty if it is latched close?

Yes, when the bin is lifted and turned upside down for emptying the weight of the contents will open this lid and empty into the truck. If the bin is less than half full, the truck driver may have to shake the bin more thoroughly.

Please Note: If the bin is less than one quarter full, or only has one small bag of rubbish, the weight may not be enough to open the lid when it is lifted.

We recommend only putting your bins out for collection when full.

How long will the bin latches last?

Bin latches have a 10-year manufacturer’s warranty. They have been tested for over 20,000 pick-ups without failure. They are durable and have been tested for extreme temperatures between -40°to 50°C. 

What bins can I attach the bin latches to?

The bin latches are suitable for new style square Onkaparinga kerbside bins. These include the 140L red lid waste bin, 240L yellow lid recycling bin and 240L green organics bin. They are not suitable for older style bins due to the shape of the lid and the bin body.

If you have an older style recycling or waste bin and would like to upgrade in order to use these latches:

Or call our Customer Relations team on 8384 0666.

 

 

 

 

 

Sustainability rebate FAQ's

What can I apply for / What rebates are available?

A rebate is available for the following:

  • Cloth nappies (50% up to $100, or $50 to be used for the cloth nappy library and $50 for cloth nappies)

    This includes cloth and swim nappies, reusable inner liners for nappies, reusable wipes, wet bags and reusable nursing breast pads

  • Sustainable menstrual products (50% up to $100)

    This includes sanitary pads, sanitary cups, leak-proof underwear and wet bags

  • Counter-top food caddies (50% up to $10)

    This includes 1.5 – 10L containers designed to hold indoor food scraps

  • Subsidised bin latches (available to purchase from Customer Service offices at 50% of RRP).

    Separate applications are required for each rebate.

    Rebates will be given to eligible applicants on a first-come-first-served basis until the program funds are fully allocated or until the end of the program, whichever occurs first.

What is the cloth nappy library?

The cloth nappy library is a service where you can borrow a selection of cloth nappies from different brands and styles to see how they work and fit, to help decide if it is the right choice for you. There are several services available in our local area.

How much can I get back?

Residents can claim for:

  • 50% up to $100 for cloth nappies, or $50 for the cloth nappy library trial and $50 for cloth nappies
  • 50% up to $100 for sustainable menstrual products
  • 50% up to $10 for counter-top food caddies
  • Bin latches are available to purchase from Customer Service offices at 50% off RRP.

I have not received my rebate / How long will it take to get my rebate?

We endeavour to pay rebates within 30 days of receiving your claim. However, sometimes there may be delays outside of our control.

If it has been longer than 30 days, please contact our Customer Service team on 8384 0666.

How will I receive the money for the rebate?

Successful rebates will be paid into the bank account in your rebate application. Please ensure your banking details are correct.

For bin latches the amount paid at the Customer Service desk will be the discounted price. 

Can I receive the rebate prior to purchase?

No, the application for a rebate is to claim back a partial amount of the purchase price after purchase.

I don’t have a receipt can I get a rebate/ I lost the receipt can I still get the rebate?

No, you will need to provide proof of purchase for the items you are claiming for. 

What information is required to receive my rebate?

To claim you rebate you must fill in the online form with your information and provide the following:

  • A copy of the receipt of purchase (either a file or image) with your full name, retailer name, date of purchase and cost and name of items.
  • Proof that you live within the City of Onkaparinga (a photo or scanned copy of a utility bill or rates notice issued within the previous 3 months). Itmust include your full name, address and date. 

I bought my items and only have a shop receipt (e.g. Big W or Aldi) can I get a rebate?

If your application includes a receipt that does not have your name on it e.g. Aldi, Big W etc, you will also need to attach proof that you purchased the item/s e.g. a bank statement which should show your name, and the purchase (feel free to blank out anything else not relevant). Purchases made with cash and not valid identification or proof of purchase will not be approved.

My purchase was more than 6 months ago, can I still get the rebate?

No, the proof of purchase must be within the last 6 months. 

My housemate received the rebate - can I get one too?

Not for the same item. The City of Onkaparinga will only accept one application for each rebate per household. If your housemate applied for a cloth nappy rebate, you are still eligible to apply for a sustainable menstrual product or food caddy rebate. 

Can I get a second rebate for my other child?

Not for the same item. The City of Onkaparinga will only accept one application for each rebate per household. 

The previous owners/tenants received the rebate, can I still claim?

Yes, the rebate is available for each household in the Onkaparinga council area. You can apply for the rebate if you have proof that you live in the Onkaparinga area. 

We have a holiday home can I get a caddy for that house too?

The rebate is available for each household in the Onkaparinga council area. If your holiday home is in the City of Onkaparinga you may claim for the rebate as long as you have proof of ownership, e.g. a rates notice dated within the last 3 months.

I live in Onkaparinga, can I get a rebate for my grandchildren who live in a different council area?

The rebate is being trialled to encourage and support our residents to make more sustainable choices. If you are a caregiver for your grandchildren and the rebate will be for cloth nappies to be used when they visit and will therefore reduce the waste produced in your household, then yes.

The rebate is not to be used to gift the items or purchase on behalf of residents in another council area.   

Why do you have the rebate?

The rebate is being trialled to encourage and support our residents to make more sustainable choices. Single use items such as nappies and menstrual products make up more than 4.5% of our landfill bins. We are committed to supporting our residents to purchase more environmentally, sustainable alternatives.

The food caddy rebate is to support residents who wish to purchase a dedicated container for their indoor food scraps that suits their kitchen size and style.

The bin latches are being offered to residents to reduce litter blowing out of their kerbside bins on windy days or if the bin falls over. 

Can I claim the rebate next year?

This rebate is being offered this year as a trial. Further rebates will be dependent upon the outcome of the trial and the decision of the Council whether to continue the rebate.

If you claim the rebate this year you will not be eligible to apply for the same rebate in subsequent years. 

Why was my request for a rebate rejected?

Your rebate may have been rejected due to the following:

  • Incomplete information – please ensure you follow the instructions on the proof of purchase and proof of residency requirements. Council will not process the rebate if you do not provide the correct information.
  • Ineligible purchase – your purchase may not be covered under the rebate – please check the terms and conditions to check what is covered by the rebate.
  • Ineligible for rebate – please check the terms and conditions for who can claim. Only one application per rebate is allowed per household. You must be a resident in the City of Onkaparinga.

The applicant is responsible for providing all necessary information, and the City of Onkaparinga is not responsible for pursuing any missing information The City of Onkaparinga holds the right to reject any application.

Can I apply again if my application for a rebate was rejected?

If your application was rejected due to incomplete information you may resend the required information for reassessment.

If your application was rejected because it is ineligible, then it will not be reassessed.

If your application was rejected because funds were exhausted, you will be eligible to apply for future rebates.

The City of Onkaparinga holds no responsibility for following up on missing information supplied by the applicant. 

The City of Onkaparinga holds the right to reject any application.

The rebate fund has been exhausted, when will it be available again?

The rebate has been offered to Onkaparinga residents as a trial. Further rebates will be dependent upon the outcome of the trial and the decision of the Council to continue the rebate. 

You may also be interested in...

 

Council offices

Noarlunga Office

Ramsay Place
Noarlunga Centre 5168
Monday to Friday 8.30am–5pm

 

Aberfoyle Park Office

The Hub
Aberfoyle Park 5159
Monday to Friday 9.30am–5pm

 

Aldinga Office

11 Central Way
Aldinga Beach 5173
Monday to Friday: 9:30am - 1pm

 

Willunga Office

St Peters Terrace
Willunga 5172
Monday to Friday 9.30am–5pm

 

Woodcroft Office

175 Bains Road
Morphett Vale 5162
Monday to Friday 9:30am–5pm

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