Policy and Procedure

Our policies and procedures help to guide our actions, often addressing specific administrative responsibilities and/or legislative requirements.

Procedures outline the steps for ‘who' does ‘what' ‘why' and ‘when' in relation to the subject matter.

Art Collection Management Policy(PDF, 146KB)

Art Collection Management Procedure(PDF, 196KB)

Asset Rationalisation Policy(PDF, 421KB)

Awards policy(PDF, 63KB)

Behavioural Management Policy for Council Members (PDF, 77KB)

Behavioural Standards for Council Members(PDF, 156KB)

Caretaker policy(PDF, 112KB)

Chief Executive Officer Code of Conduct complaint handing procedure(PDF, 177KB) 

Community wastewater management scheme (CWMS) customer charter(PDF, 618KB)

Council appointed elected member liaisons policy(PDF, 128KB) 

Customer feedback policy(PDF, 756KB)

Disposal of council land other assets policy(PDF, 251KB)

Elected member allowance benefits and support policy(PDF, 154KB)

Elected member allowance benefits and support procedure(PDF, 194KB)

Elected member electronic and media communications protocol policy(PDF, 118KB)

Elected Member induction training and development policy(PDF, 144KB)

Electric Vehicle (EV) charging infrastructure on Local Government land policy(PDF, 142KB)

Externally funded code amendment policy(PDF, 234KB)

Flag management procedure(PDF, 123KB)

Freedom of information statement(PDF, 166KB)

Financial hardship policy (rates)(PDF, 109KB)

Grants policy(PDF, 245KB)

Hardship Policy (water)(PDF, 165KB)  

Internal review of council decisions s270 procedure(PDF, 1MB)

Mayoral civic receptions and events policy(PDF, 80KB)

No smoking policy(PDF, 433KB)

Order making policy(PDF, 62KB) 

Policy on interaction of the development act state records act freedom of information act and copyright act(PDF, 307KB)

Privacy statement(PDF, 192KB) 

Procurement policy(PDF, 180KB)

Prudential management policy(PDF, 50KB)

Public consultation procedure(PDF, 143KB)

Public interest disclosure procedure(PDF, 267KB)

Public Social Media Policy(PDF, 60KB)

Rate rebate policy(PDF, 131KB)

Rating policy(PDF, 505KB)

Request for Access Application Form(PDF, 314KB)

Road and place naming policy(PDF, 75KB)

Road naming procedure(PDF, 78KB)

Schedule of fees and charges(PDF, 423KB)