Media response - hoarding

Published on 16 December 2021

Response to The Advertiser.

  • I'm writing a piece on hoarding having spoken to a cleaning agency who says they receive about 2-3 inquiries a week for help to sort out hoarding mess. Does the council keep any data on complaints about hoarding/untidy properties? Perhaps anecdotal or firm figures? And what steps does the council take to help clean up properties?

Anecdotally, we receive approximately 100 complaints about unsightly properties each year, though the majority of these relate to vegetation, and only about 10 to 15 relate to hoarding.

Aside from clean-ups of properties, council works with the resident to provide necessary time for remedial action, and advises them of the resources available from council and other government agencies to complete the work required.

Council also advocates on the resident’s behalf to access state and federal services that may be of benefit, and can provide additional services such as hard rubbish collections and waste bins.

The intent of council is to improve conditions for the resident and neighbours, and to meet the requirements of the Local Nuisance and Litter Control Act 2016, Dog and Cat Management Act 1995, the Planning, Development & Infrastructure Act 2016 and the Public Health Act 2011. Action through the courts can be taken as a last resort.