Kerbside bin collection service

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Overview

Bins are collected Monday to Friday including all public holidays except Christmas Day and New Year's Day.

On these two days and the remaining days of those weeks, collections will occur a day later than your usual collection day, for example Wednesday 25 December will be collected on Thursday 26 December. 

Bins must be out for collection by 6am on the nominated collection day, or the night before. This time may change on extreme hot weather days.

Find your next bin collection days

Find your bin collection days

Bins must be out for collection by 6am on the nominated collection day, or the night before. This time may change on extreme hot weather days.

Click here to find your next bin collection days

You can download and print your collection calendar below.

Please note: fortnightly green organics bin collections start January 2020.

Monday calendar 2019-20(PDF, 659KB)

Tuesday calendar 2019-20(PDF, 587KB)

Wednesday calendar 2019-20(PDF, 656KB)

Thursday metro calendar 2019-20(PDF, 632KB)

Thursday rural calendar 2019-20(PDF, 358KB)

Friday calendar 2019-20(PDF, 589KB)

Report an issue with your bin

Submit an online report for a missed bin collection, damaged bin, or lost or stolen bin.

Select the bin which has not been collected to submit a request for re-collection.

Waste bin (red lid)

Recycling bin (yellow lid)

Green organics bin (green lid)

Which bin has been damaged?

Waste bin (red lid)

Under normal circumstances, waste bins will be repaired OR replaced within 5 business days. 

Recycling bin (yellow lid)

Green organics bin (green lid)

Please note that depending on the type of damage to your bin, the following request turn around times will apply for Recycling and Green Organics bins:

  • Damaged/missing lid - 2 business days
  • Damaged or missing lid pins - 2 business days
  • Damaged or missing wheels - 2 business days
  • Damaged/cracked base or split/cracked side - Next scheduled collection date
  • Broken handle - Next scheduled collection date

     

If you know the location of your stolen bin, please advise our Customer Relations team on 8384 0666 or email mail@onkaparinga.sa.gov.au

Which bin has been lost or stolen?

Waste bin (red lid)

Recycling bin (yellow lid)

Green organics bin (green lid)

How many bins can I have?

Residential properties

We provide each rateable house or unit* with the following bins for household recycling, green organics and waste to landfill.

1 x 240 litre yellow-lidded recycling bin
1 x 240 litre green-lidded green organics bin
1 x 140 litre red-lidded waste to landfill bin.

Additional bins are available upon application - fees apply (see Request additional bins).

*Exceptions may apply due to dwelling density, location, service availability or development application restrictions.

Business/commercial properties

Each rateable commercial property* can access the following bins for recycling, green organics and waste to landfill.

1 x 240 litre yellow-lidded recycling bin
1 x 140 litre red-lidded waste to landfill bin.
1 x 240 litre green-lidded organics bin - please note the following conditions:

  • service is only available where the business is located within an existing collection round
  • an annual fee applies (see Request additional bins)
  • application is required in writing.

Additional bins are available upon application - fees apply (see Request additional bins).

*Unless otherwise indicated in the development application plan.

Vacant land

Each rateable vacant block with a shed or other infrastructure, can apply for a green organics and a waste to landfill bin in writing. If approved, bins will be supplied to the block.

Schools, Kindergartens, Churches and Community organisations

To support our local community, limited services are available to these organisations - conditions apply.

For more information about service entitlements, conditions and how to apply, please contact our Customer Relations team on (08) 8384 0666 or mail@onkaparinga.sa.gov.au

Request additional bins

Additional bins are available for residential properties, businesses and community organisations for an annual service fee (per bin) - restrictions apply.

  • Waste - $145
    One additional bin available

  • Recycling - $55
    Up to two additional bins available

  • Green organics - $32.50
    Up to two additional bins available


The additional bin fees are for the servicing of the bin. 
Please note that all bins remain the property of the City of Onkaparinga.

To request an additional bin, simply click on the relevant bin type below.

Request additional Waste bin

Request additional Recycling bin

Request additional Green Organics bin

Moving house?

Please let us know of the following:

  • if you no longer require the additional service/s
  • if you are relocating your additional service/s (i.e. moving house)
  • if you are selling your property
  • if you are rebuilding your house (i.e. demolishing the building).

Otherwise, you will continue to receive invoices even if someone else is using the bin/s.

Hardship support 

In some circumstances, where you meet certain criteria, additional bins may be provided for a limited time FREE of charge.

Once this information is processed, it will be forwarded to the team leader, waste and recycling for consideration. Further consultation and/or a property visit may be conducted during the approval process and each application is considered on its own merit. 

Apply for an additional bin under hardship support

Request new bins for a newly built property

New bins can only be requested once the property is occupied, due to the high incidence of bins being stolen from vacant properties.

If your home is still vacant, please return to this page once you have moved in. 

Request new waste to landfill bin

Request new recycling bin

Request new green organics bin

Why has my bin been stickered?

When we came to collect your bin, we noticed there was a problem. This meant we could not empty your bin today. This must be corrected before your next scheduled collection for the bin to be emptied.

Your bin may have been stickered due to one of the following reasons:

Reason What you need to do
No clear access to the bin Clear any obstacles to allow the truck clear access to the bin i.e. ensure cars are not parked in front of the bin
Bin is overfull Remove some material from the bin
Bin is too heavy Remove some material from the bin
Bin is not a City of Onkaparinga bin Use City of Onkaparinga bins only - contact us to remove the unauthorised bin/s
Bin contains inappropriate materials (contamination) Remove contaminating or prohibited materials from the bin.
Refer the the Recycling and disposal guide for acceptable bin contents
Bin is in the wrong position Place bins at least 1m from obstacles i.e. cars, letterboxes, poles and overhanging trees.
Leave a minimum 50cm between bins
Bins have not been returned from the kerb Take your bin in as soon as possible after emptying (within 24 hours of collection)

 

For more information, please contact our Customer Relations team on
(08) 8384 0666.

Where do I put my bin for collection?

Over 115,000 bins are picked up and emptied across the City of Onkaparinga every week. So it is important that we work together to make sure everything runs as smoothly as possible.

You can help us by:

  • placing your bins on the kerb the night before your scheduled collection
  • placing your bins in a position that is visible from the road and suitable for the truck to collect it
  • positioning your bins to avoid blocking the footpath
  • returning your bins from the kerb within 24 hours of collection
  • only using City of Onkaparinga bins (non-council bins may be removed).

It is not always easy for our drivers to collect bins as there are a number of obstacles each day. Some include:

A problem for us How you can help
Bins too close together Leave at least a 50cm gap between bins
Bins too close to poles, letterboxes or cars Keep bins well clear of these things
Bins too close to trees and overhead lines Ensure bins are well clear (bins are lifted up 4.2m)
Bins too heavy Keep your bin under 45kg (waste) or 70kg (recycling
and green organics)
Bins overflowing or material left on or next to bins All material must comfortably fit within the bin so the lid can close securely

 

Bin placement guide

How much can I put in my bins?

The bin is designed to be filled to the top of the bin. Over flowing bins cause litter and encourage animals.

Please ensure your bin is not over full (weight restriction below) and the lid is closed. Please do not jam material into bins as this may prevent it coming out of the bin when being emptied.

Items placed next to or on top of bins are unable to be collected.

Maximum bin weights:

  • waste to landfill bin is 45kg
  • green organics & recycling bins are 70kg.

Over full bins may not be collected.

If you regularly have more material than fits in your bins, additional bins are available for an annual fee.

Alternatively, please take your extra waste to the nearest waste facility.