Nuisance Impact Assessment

Residents can expect to live in relative peace free from excessive local nuisance caused by noise, dust, smoke, fumes or odour.

From time to time, minor nuisances can be expected. The first step is to speak to the person undertaking the activity and try to reach a happy solution. The person may not be aware that they are causing a nuisance and a friendly approach may resolve the problem.

Please note one-off occurrences won't be investigated. We recommend you monitor the nuisance activity over a period of two weeks before submitting a Nuisance Impact Statement.

If the nuisance persists and you need our help, please tell us about the activity and how it is impacting you on the Nuisance Impact Statement below.

Nuisance Impact Statement

A nuisance impact statement provides information to help us investigate, manage and resolve reports. Please provide as much detail as you can about the nuisance, to enable us to conduct a thorough investigation.

 

What we can / can't do

Noise

 Fixed machinery such as air cons, pool pumps, bird scarers, vibration, delivery trucks at shops.
 Animals / birds

 

✘ Parties or events
✘ Voice
✘ Vehicle
✘ Music
✘ Neighbourhood distrubances
✘ Aggressive / threatening behaviour

Please contact the SA Police Department on 131 444.

Lighting

 

✘ Light spill (i.e. security lights, garden or household lighting)

Wood smoke / fire

 Wood heaters
 Backyard burning

 

✘ Burning within fire danger season
✘ Public safety threat

Dust

 Development sites
 Vacant land
 Animals

 

Odour

 Approved development sites
 Home based businesses
 Waste / rubbish
 Sewerage / effluent
 Cigarette smoke / vape (private homes only)
 Internal food business ventiltation
 Animals - dog poo / birds / chickens

 

✘ Home hobbies / home cooking
✘ Cigarette smoke / vape in shops / playgrounds / public spaces

Unsightly

 Front yard / general condition of land
 Hoarding
 Overgrown / unconstrained vegetation

 

Insanitary

 Pests and vermin (rats / mice / flies / mosquitoes / bees)
 Birds / chickens / pigeons
 Intensive animal keeping
 Non-domestic animals (eg. goats / pigs)
 Food scraps
 Rubbish

 

✘ Animal welfare (please contact the RSPCA)

Litter

 Stormwater pollution such as swimming pool water, paint.
 Dumped rubbish
 Effluent / wastewater discharge
 Asbestos

 

Squalor

 Extremely cluttered and filthy
 Accumulation of rubbish
 Build-up of excrement
 Sewerage / effluent
 Decomposing food scraps
 Odours and vermin

✘ Properties that are un-kept
✘Accumulation of items does not jeopardise health and safety


Odour wheel

This wheel should help you identify what the odour may be.

The odour wheel will help you identify what is causing the smell.

Download the odour wheel(PDF, 2MB)

Useful contacts

For further information, please contact us on 8384 0666.

The following sections below can assist you with your enquiry:

  • Development Compliance
  • Community Safety
  • Environmental Health

What if it is an emergency?

Please note that in the event of an emergency, you should contact Triple zero (000).

For more information regarding the Triple zero (000) website, please refer to the Australian Government website page:

Triple zero

Our after hours emergency number is 8384 0622.