Report an issue with your bin

Report a missed bin collection

Report a damaged bin

Under normal circumstances, waste bins will be repaired OR replaced within 5 business days.  

Please note that depending on the type of damage to your bin, the following request turn around times will apply for Recycling and Green Organics bins:

• Damaged/missing lid – 2 business days
• Damaged or missing lid pins – 2 business days
• Damaged or missing wheels – 2 business days
• Damaged/cracked base or split/cracked side – If the bin is empty it will be replaced within 2 business days of the request. If there are contents in the bin, it will be replaced on the next scheduled collection date or within 2 days of that date.
• Broken handle - If the bin is empty it will be replaced within 2 business days of the request. If there are contents in the bin, it will be replaced on the next scheduled collection date or within 2 days of that date.

If you know the location of your stolen bin, please advise our Customer Relations team on 8384 0666 or email mail@onkaparinga.sa.gov.au

Report a stolen or missing bin