Please note: we are currently experiencing issues with some credit card payments (including rate payments and certificate requests). Please use Bpoint payment method if appropriate. The bank is investigating the issue and we hope to have it resolved soon.Sorry for any inconvenience.
Has your bin collection been missed?
Is your bin damaged or been lost or stolen?
You can report your bin issues online below or call our Customer Relations team on 8384 0666.
Select the bin which has not been collected to submit a request for re-collection.
Waste bin (red lid)
Recycling bin (yellow lid)
Green organics bin (green lid)
Which bin has been damaged?
Under normal circumstances, waste bins will be repaired OR replaced within 5 business days.
Please note that depending on the type of damage to your bin, the following request turn around times will apply for Recycling and Green Organics bins:
If you know the location of your stolen bin, please advise our Customer Relations team on 8384 0666 or email email@example.com
Which bin has been lost or stolen?
Customer Relations Centre
P +61 8 8384 0666
Postal: PO Box 1,
Noarlunga Centre SA 5168
Submit a request or feedback
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