Rates can be paid annually or in quarterly instalments. Please refer to your notice for the due dates.
The preferred methods of payment are listed below.
If you are experiencing difficulties in paying your rates we encourage you to contact our customer relations team on 08 8384 0666 or email us at firstname.lastname@example.org to arrange a short term arrangement.
If you are experiencing ongoing financial stress or financial hardship we recommend you review our information on the Rebates, hardship and other relief page.
Fines and interest
Rates arrears are subject to fines and/or interest when an assessment falls into arrears. An assessment is deemed to be in arrears if an instalment of rates is not paid on or before the date on which it falls due . A fine of 2 percent is payable and addition to this, on the expiration of each full month from that date, interest will accrue.
A request to have the recent instalment fine remitted can be made over the phone with our customer relations team on 08 8384 0666 or email us at email@example.com.
COVID rate relief flyer(PDF, 383KB)