Rates Payment

Rates can be paid annually or in quarterly instalments. Please refer to your notice for the due dates.

The preferred methods of payment are listed below. 

BPAY

Contact your bank or financial institution to make this payment from your cheque, savings or credit card account

  • Quote Biller Code 48470

Online

Step 1.Before you start you will need

  • Your assessment number
  • The amount you want to pay
  • Your credit card details

Phone

Step 1.Call BPOINT on 1300 276 468

We accept payment by MasterCard or Visa.

Step 2.Quote Biller Code 48470

 

Other

In person

Payment can be made in person at any of our council offices.

Centrepay 

Ratepayers who receive Centrelink payments can register and have fortnightly deductions from their benefits paid directly toward their council rates.

Please contact Centrelink to set this up

**Please use Councils Centrepay number CRN: 555 054 902J

Australia Post Billpay

Pay in person at any post office, by phoning 13 18 16 or online at www.postbillpay.com.au

**Please quote Billpay Code 0544

Financial hardships

We recognise that instances of ongoing financial hardship are experienced by some ratepayers and we aim to assist by providing an understanding of the options available to manage payment of rates that are outstanding or will become overdue in the near future. 

How do I apply?

In the first instance please contact our customer relations team on 08 8384 0666 to discuss the options that may best suit your circumstance.

To make an application for hardship, you will be encouraged to make contact with an accredited financial counsellor to assist you with this process. To speak to or to find a local financial counsellor please contact the National Debt Hotline on 1800 007 007 or visiting www.ndh.org.au/talk-to-a-financial-counsellor.  

The financial counsellor will then contact council either with you or on your behalf to progress your application. All details supplied are confidential. 

Applications will be considered under our Financial Hardship Policy (Rates)(PDF, 122KB)