Coronavirus (COVID-19) community information

Published on 02 April 2020

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Stay tuned to this page for any updates on council services and events affected by the current COVID-19 pandemic.

We’re continuing to monitor the situation daily.

Some services may be affected, delayed or cancelled and we apologise for any disruptions to our service.

Our top priorities are the health and safety of our residents and our staff.

Read our Easy English version.

CUSTOMER SERVICE IN PERSON AT COUNCIL

Our head office front desk at Noarlunga centre is open.

The Aldinga and Woodcroft Customer Service desks will be closed from 5pm Friday 3 April.

Customer Service desks at Aberfoyle Park (the Hub) and Willunga libraries are closed.

The library call and collect service and immunisation clinics at Woodcroft will continue.

ONLINE SERVICES

You can access the following services on our website:

Immunisation clinics

Immunisation clinics are open, but to ensure the safety of our clients and staff, the existing five clinics will temporarily be consolidated and run from the Woodcroft Community Centre.

Attendance is now by appointment only to ensure we can manage social distancing requirements.

Find out more about changes to our immunisation clinics or book an appointment online.

Libraries

All City of Onkaparinga libraries are closed until further notice, but some services are still available.

Playgrounds, skate parks and outdoor gyms

While the Prime Minister made recommendations to close playgrounds, skate parks and outdoor gyms, it is up to each state and territory to apply these.

At present the South Australian government has decided not to close playgrounds or skate parks. However, we have made preparations based on the Prime Minister’s advice and are ready to close these public places if the decision is made here in South Australia.

Recreation reserves, dog parks and open space

Recreation grounds (including dog parks) and other open spaces are open, but we encourage users to follow the Federal Government recommendations relating to social distancing and public gatherings.

Events

You can check our events calendar to find out if an event or program has been cancelled or postponed.

Local business support

Food initiatives to support those in need

You can download an information sheet with all the details for emergency food relief, and local food options available to Onkaparinga residents on our Food Initiatives page.

Visitor information centre

From 4pm Sunday 5 April the McLaren Vale and Fleurieu Coast Visitor Centre will be closed to the public until further notice.

Until then, the gift shop is open offering local produce and products and the cafe is offering takeaway food and drinks (following social distancing requirements).

Other operational changes already implemented through staged restrictions include:

  • The Vale Cru Wine Experience cellar door is closed (online orders with free delivery available through www.valecru.com)
  • Gallery closed

For more information please phone the visitor centre on 8323 9944 or email visitorcentre@onkaparinga.sa.gov.au

 

HEALTH INFORMATION

For the latest information on COVID-19 in South Australia, please visit the coronavirus dashboardSA Health website or call the SA COVID-19 Information Line on 1800 253 787.


REPORT PEOPLE BREAKING OR IGNORING RESTRICTIONS

To report breaches of the pandemic control restrictions, please call:


CONTACT COUNCIL

You can call Customer Service on 8384 0666 8.30am to 5pm Monday to Friday
After hours emergencies: 08 8384 0622
You can email mail@onkaparinga.sa.gov.au outside office hours and at weekends
You can submit a request via our website.


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